We recommend that Storefronts edit PDPs to include text explaining the return process for their partnered Suppliers' items. Further, we advise Storefronts to include a direct link to their Suppliers' return pages to streamline the customer's experience. Canal will also automatically add text to PDPs stating that the item is fulfilled by a Canal Supplier.

Example:

Please note this item is fulfilled by [Supplier name] and will ship separately from other items in your order. Please review the Supplier's shipping and return policy below for more information about this item.




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